Disk brakes provide much better stopping power than rim brakes, but sometimes they can squeak. Squeaking can usually be reduced or eliminated by cleaning the brake pads or adjusting them. For more information on adjusting, check out these articles:
How to Adjust or Tighten Your Brake Cables
Straightening Your Brake Rotor (Truing)
All Jupiter Bikes come with a charger that plugs into standard US wall outlets. Most batteries can be charged inside or outside the bike frame. The LED light on the charger will turn from red to green when the battery is fully charged. For more information check the User Manual that came with your bike or download it from the JupiterBike.com website.
Lots of different things can affect your Jupiter Bike’s speed including weight of the rider, temperature, and charge on the battery. Your bike also has different speed levels that you can control.
There are many different variables that can affect max distance. Outside temperature, rider weight and wind to name a few. Generally speaking, your range will increase at lower speeds. If your cruising at max speed your range will go down significantly. Check the specs on your bike to see max range.
Yes. Replacing batteries is easy and usually takes no tools. Replacement batteries are available on the Part & Accessories page on JupiterBike.com.
Your Jupiter Bike is water resistant, not waterproof. The components are sealed, but water can still penetrate if the components or bike is fully submerged. Be careful around water. Water damage is not covered under our standard warranty.
Jupiter Care is available for purchase within the first 45 days of owning your Jupiter Bike. This extends your warranty out to 2 years and covers accidental damage. Your sales receipt will be required for registration.